We believe in the power of leadership
Leadership & Business Coaching / Mentoring
We coach and mentor with a relationship focus and tailor each program to meet client needs. CoachStation leadership and business coaches/mentors are accessed by leaders and organisations eager to dedicate development time and resources to individuals, adding value to personal goals and business results.
Our Brisbane-based team of leadership and business coaches will help you to make the difference you need.
Business Consultants & Advisors
Is your organisation ‘humming’ along? If you are like many managers and business owners, you know what is not working as well as you would like, yet remain unsure what you can do about it. Taking a step forward is often the most difficult part. We help identify the gaps, challenges and most importantly, appropriate actions.
Our goal is to partner with you to ensure you get the most out of your employees and improve business results.
Leadership & Management Training
Our qualified facilitators and trainers have many years of experience in leading teams, delivering leadership training / management development programs and related workshops. We are often engaged to facilitate learning in groups and then support this through targeted coaching and mentoring programs.
A powerful combination to improve leadership and management knowledge, competence and capability.
Coaches, Mentors, Trainers & Consultants
The CoachStation leadership development, business consulting and coaching team consists of carefully selected professionals who share and live our values and beliefs. We provide tailored coaching, training and consulting programs for organisations of all sizes and across industries.
Contact us to arrange a consultation and learn how we can assist you and your organisation.
Assisting managers and organisations
Business leadership and management development is critical to your business success. CoachStation provides honest, challenging, yet beneficial support and opportunity for growth.
The ability to build meaningful, genuine relationships and embed within clients’ worlds, teams and organisations is the CoachStation point of difference. We earn the right and trust to have the conversation and influence action that makes the difference.
Are your managers and leaders as effective as they could be?
What focus has your organisation put on genuine development of its current and future leaders?
Are you happy with your culture...are your employees?
Could your business results improve with the right assistance and development?
CoachStation's track record in assisting organisation's and people to get the best out of themselves, their employees and positively impact business results is exceptional. We know this because our clients and customers tell us so.
We recognise that every opportunity and client requires a unique approach tailored to meet their needs. That is why we focus on real partnerships, skill development, self-awareness and results .
Over 90% of our clients re-engage CoachStation beyond the initial engagement or program.
We are very proud of this statistic as it represents quality in what we offer and do. Consistent positive feedback proves that our clients are certain that we can assist and develop their leaders, employees and teams. We earn the right to have whatever conversation is required and focus on small, incremental and achievable improvements.
When training is reinforced with coaching and mentoring there is an increase in productivity of an average of 86% compared to 22% through training alone.
Self-development through coaching and mentoring is only achievable when there is a trusted relationship. Reinforcing learning through tailored leadership and business coaching and mentoring has a massive impact on your organisation, the coachee, their team and results.
Our CoachStation coaching model continues to be very effective in helping business leaders and people exceed their goals and expectations. According to Forbes, the number 1 reason (48% of respondents) that a coach is engaged is to develop high potential leaders and assist in transitioning employees. Would a similar opportunity and program add value to you and your business?
The Gallup organisation states that 67% of the workforce is not engaged. Various surveys also show that when an employee leaves an organisation, it is as a direct result of their immediate manager. This is avoidable and one of the key reasons CoachStation focuses on what we do. It doesn't have to be this way, however inaction and fear too often stop managers from making leadership development a priority. Take the first step today.
Few managers and leaders are conducting useful one-on-ones and when they do, often miss the mark in making them effective and productive. There is value in learning how to facilitate a one-on-one that provides value for all involved. Two of the most important, yet under-rated skills for managers and leaders are listening and questioning. To be present and focused and know what key question to ask at the right time add value to any relationship and discussion. They are particularly important during one-on-ones with your employees and offer a couple of great examples of development Read more about Management: Communication and Accountability In One-On-Ones[…]
Organisations regularly fail to set their leaders up for success. When it comes to development, up and coming managers and leaders themselves are just as responsible and culpable. Coaching provides the opportunity and impetus for growth and change. The statements above may seem confronting, yet the evidence continues to present itself in organisations throughout the world. Few people I know personally and professionally feel that they are supported and developed consistently well by their leaders. Those who do should feel very lucky. Leaders who have sought development and coaching are significantly more likely to engage their team members. Read more about Coaching Leaders: Learning To Lead[…]
There is little doubt that being a leader offers many challenges and rewards. Being close to those you lead via proximity and emotionally provides the opportunity to meet the challenges and feel the benefits and rewards. Leaders who are present and accessible concentrate on more than simply having an ‘open-door policy’. They build relationships and understand their employees as individual people. As we begin another year, I have found myself reflecting on the past 12 months. There are often trends and themes that emerge when thinking about my clients and the coaching environments I have been exposed Read more about Relationships: Understand Your Team to Lead Effectively[…]
Effective leaders make shared goals clear. They also clarify the role we each play in achieving them. Leaders empower their team members and hold them accountable for delivering agreed results. However, to inspire and empower you must have a connection with your team members…a relationship. The words and concept in the heading above could not be clearer. The message and need to establish accountability cannot be understated. Making this real in practice is the challenge. How many of us truly provide the context and create the environment where trust and accountability are encouraged? Do you empower Read more about Avoid a Common Leadership Mistake: Empower Your Team[…]
Trust is the key to meaningful leadership, relationships and influence. Most of us know this, but how do we develop trust in the workplace and at home? It is fascinating to see people grow and develop. Like many in my industry, I do what I do because of a deep need to contribute and make a difference when coaching and mentoring. This continues to hold me in good stead as a coach, mentor and consultant. However, developing trusted relationships was also a core belief when I was leading people directly. Now, my goal is to Read more about Trust: The Cornerstone of Relationships and Leadership[…]
The ability and desire to focus on those areas of our lives that provide the greatest return can often be confusing. Change and growth comes first through understanding and acknowledgement. When there is understanding, there is the potential for action. Without understanding and action, it is too easy to continue to do what you have always done. That may of course be justified in your mind, but it rarely leads to progression, growth and development. In almost every coaching and mentoring engagement I have taken on in recent years, my clients have struggled to understand the Read more about To Succeed, Focus on Inputs Not Results[…]
The leader and employee in today’s environment must possess a credible and trusted brand, much like a company does. This is sometimes also referred to as a personal and/or professional reputation. Either way, people see you a certain way based on your behaviours, words and actions. Being aware of this helps you to take control of your brand. Like culture, it exists whether we influence it or not. Why then, wouldn’t you want to take control of this as much as possible? The benefits of modern technology and Social Media make this easier than in the Read more about Brand and Perception: Leadership Essentials[…]
Is integrity a negotiable trait, or is it one of the cornerstones of good leadership? I recently met with a client who I have known for some time in a different capacity. He is starting up his own business and it is a very exciting time for him. During our discussion, he made a point to me, that although is not new, in that moment meant so much to me. It felt good to be reminded about what credibility and success, as I measure it, is based on. His statement was that: Without your integrity, you Read more about Integrity: A Leadership Negotiable or Must Have?[…]
Employee Engagement surveys are barely worth the time and effort taken to produce them. They certainly have questionable content and value for those organisations who rely on survey results for a genuine view of how employees feel. Big statements, perhaps! But only if you have not taken the time to meaningfully investigate the reasons why employees might feel the need to provide over-inflated scoring that does not reflect reality. Engagement continues to be a major factor in business success and focus for management. We know this topic is big. Deloitte Global Human Capital Trends research (shows) Read more about Employee Engagement Survey Results: Fact or Fiction?[…]
At the risk of over simplifying a very complex topic, the customer service experience we deliver is often only the service we expect ourselves. But, when providing a service in the moment it is easy to forget our own expectations. I have recently had several discussions with friends and family regarding the service experiences received from various companies. Unfortunately, the service is often not what has been promised or committed to. Why is it that providing a standard basic experience seems to be a difficult thing to provide? According to a report created by the Genesys Read more about Customer Service Is Not Rocket Science[…]
Personal and professional development is critical to the ongoing success and growth for any leader. There are many aspects that will make this development even more effective and sustainable, particularly when participating in coaching. High on this list of attributes is the support the person being coached receives from their immediate leader. Support of people as they participate in development programs really does matter. I recently met with a very senior leader in an organisation – let’s call him Jack. Our discussion covered many areas of relevance, including the fact that I had been coaching Read more about The Importance of Leadership Support in Coaching[…]
Generations of employees and leaders have been exposed to varying cultures, leadership styles and business practices. Understanding how generational change impacts leadership and organisational learning has become an interest of mine. As is the transition of students from university into the workforce. Is generational change impacting the need for different types of leadership? I am very lucky to be working as a coach and mentor with some great companies and leaders. For a few years I have been consulting and coaching within an architectural company in Brisbane. Two of the more impressive leaders employed there are Read more about Generational Change and Leadership[…]
Influence matters! I used to believe friends were more important than family. Recent events have shifted my thinking. The statement above is how our 14-year old daughter, Maddy, has started to understand the importance of influence and relationships. This year has been a big year for her. In response to this learning, a little while back Maddy wrote down her thoughts and perspective. This week Maddy shared these thoughts with me. I asked if it would be possible to publish her writing as the core elements are just as relevant for adults as they are for other 14 year olds Read more about Influence and Trust: A Teenagers Perspective[…]
Understanding what your employees want, who they are and what they are naturally good at provides a solid platform for success: personally, professionally and organisationally. Helping your employees by taking the time to find out these things is good leadership. A gap exists between what employees want and what leaders deliver. So, what is this difference, between what has proven to work, what should leaders be doing and what actually happens in most organisations? Well, there are books and books covering this topic, but my experiences highlight two points: The need for focus on strengths Read more about Your Employees, Leadership, Strengths and Diversity[…]
Know your ‘why’. Values and gaining an understanding of your key drivers and motivations matter. I know this because people keep telling me. Maybe not in specific values-related language, but certainly when they describe how they feel and what is happening at that time. Knowing your core purpose, why we make certain decisions and the influence of values impacts lives. They affect how we feel about our job, relationships and life in general. What is satisfying at work? What is frustrating? How relationships are going? The joys of a new friendship…or an old. Your Read more about Understanding Your Why, Purpose and Values[…]
What makes one leader more effective and capable than another? The behaviours, traits and skills required of a leader are many. Organisations must focus on developing leaders early and maintain the effort once in the role. Individual leaders must also embrace the challenge to grow and provide more to their team members and employer. To understand what makes a great leader great, requires reading to understand theory and practice to make development real. Knowledge, however, is only the first step. Knowing is one thing, application and ‘doing’ is something more substantial again. You don’t need to seek Read more about The Leader Journey is Long and Worthwhile[…]
Values continue to be an important part of our lives. But do you know what your core personal values are and understand how they impact you and those closest to you? Personal values continue to be important for many reasons, both at work and at home. It is more relevant than ever to continue to elaborate on this core aspect of your motivations, decision-making process and behaviours. I have written about values before. Understanding your own set of personal values can be a powerful tool. Increased self-awareness and knowledge of what is most important to you can Read more about What Are Personal Values and Do They Matter?[…]
Are you someone who is described as action-oriented? Do you assess the many possible alternatives and options before ultimately taking action? I consider that one of the most beneficial aspects of good leadership is the ability (and willingness!) to assess options quickly and efficiently and guide your team through to completion. Knowing what the most appropriate and beneficial action is can be difficult, however this model may help. Passively waiting for others to make necessary decisions and take steps to meet a need, adds little value to your organisation and others perception of yourself. Action matters in business! Read more about Leadership: Assessing Possibilities / Taking Action[…]
As a leader, you are required to clearly set expectations and standards for your team and each individual employee. We continue to see that this is an area within organisations that is not as effectively applied as it should be. In our short video you will learn why setting expectations is more important than ever to ensure that your team members are not only aware of but understand what is required and expected of them in their role. We have observed some organisations and leaders who hold their employees to account unfairly, sometimes for things that Read more about Expectations, Accountability and Leadership[…]
One of the biggest challenges for managers who are learning to lead is developing the ability to set expectations and standards and then hold people accountable to these expectations. Understanding the benefits and why to apply a model such as the one highlighted in this blog is relatively simple, however application, consistency and follow-through can be a challenge for many. Many years ago I was introduced to a model titled SOI assisting to set expectations and assess performance. The model title is an acronym which stands for Standards – Observations – Impact and has been a simple, yet vital tool in Read more about Leadership: Setting Standards and Expectations[…]