• As a qualified facilitator / trainer with many years of experience delivering leadership development programs and related training, Steve Riddle recognises the importance of increasing knowledge, … [Read More]

    Facilitation & Training
  • Connecting People, Leadership and Results CoachStation has partnered with Sharon Sharland from Change Happens and Louise Healy from Mind-U to create Connect Alliance, connecting people, leaders and … [Read More]

    Connect Alliance
  • Coaching and mentoring are increasingly sought after tools, accessed by business leaders eager to find the balance between work and home and maximise business opportunities and results. Organisations … [Read More]

    Coaching & Mentoring
  • Steve Riddle is a Brisbane-based leader, consultant and coach having worked with various organisations in Australia within the Finance, Contact Centre, Pharmaceutical, Architectural and Insurance … [Read More]

    Business Consultant & Adviser
  • Can leaders be developed? The short answer is yes. Leadership is a series of skills, an attitude, set of attributes and beliefs. It requires self-awareness, accountability, integrity and the ability … [Read More]

    Leadership Development

Leadership Development, Coaching and Business Development

CoachStation Partners With You To Improve Your Organisation's Leadership, Culture And Results

Contact us to discuss how we can help you and your business

Benefits & Outcomes of Working with CoachStation

CoachStationTick Build skills in leading & managing
CoachStationTick Improved leadership capability & results
CoachStationTick Develop sustainable & actionable goals
CoachStationTick Gain influence & control over your direction
CoachStationTickIdentify improvement areas in your business
CoachStationTick Improve profitability & business growth
CoachStationTick Improve stakeholder & client relationships
CoachStationTick Be coached and mentored by very experienced leaders

Leadership & Change Management

CoachStation: Culture and Outcomes

CoachStation: Contact Centre Leadership Case Study 2013-14

Steve Riddle was engaged in early 2013 to provide consulting, leadership and people development services and produce a report summarising the strengths and areas for improvement that existed at that time. The approach to undertake this review, prepare the report and provide recommendations was to engage stakeholders at all levels of the business including the contact centre, hardship, complaints teams and relevant people external to the centre. The original consultation period and … Read More...