CoachStation: Leadership, People & Business Development

Management: Communication and Accountability In One-On-Ones

Few managers and leaders are conducting useful one-on-ones and when they do, often miss the mark in making them effective and productive. There is value in learning how to facilitate a one-on-one that provides value for all involved. Two of the most important, yet under-rated skills for managers and leaders are listening and questioning. To be present and focused and know what key question to ask at the right time add value to any relationship and discussion. They are particularly important during one-on-ones with your employees and offer a couple of great examples of development Read more about Management: Communication and Accountability In One-On-Ones[…]

CoachStation: Leadership and Management Coaching

Coaching Leaders: Learning To Lead

Organisations regularly fail to set their leaders up for success. When it comes to development, up and coming managers and leaders themselves are just as responsible and culpable. Coaching provides the opportunity and impetus for growth and change. The statements above may seem confronting, yet the evidence continues to present itself in organisations throughout the world. Few people I know personally and professionally feel that they are supported and developed consistently well by their leaders. Those who do should feel very lucky. Leaders who have sought development and coaching are significantly more likely to engage their team members. Read more about Coaching Leaders: Learning To Lead[…]

CoachStation & Relationships: Leadership & Business Concerns 2018

Relationships: Understand Your Team to Lead Effectively

There is little doubt that being a leader offers many challenges and rewards. Being close to those you lead via proximity and emotionally provides the opportunity to meet the challenges and feel the benefits and rewards.  Leaders who are present and accessible concentrate on more than simply having an ‘open-door policy’. They build relationships and understand their employees as individual people.   As we begin another year, I have found myself reflecting on the past 12 months. There are often trends and themes that emerge when thinking about my clients and the coaching environments I have been exposed Read more about Relationships: Understand Your Team to Lead Effectively[…]

CoachStation: Steve Riddle, Leadership and Coaching

Avoid a Common Leadership Mistake: Empower Your Team

Effective leaders make shared goals clear. They also clarify the role we each play in achieving them. Leaders empower their team members and hold them accountable for delivering agreed results. However, to inspire and empower you must have a connection with your team members…a relationship. The words and concept in the heading above could not be clearer. The message and need to establish accountability cannot be understated. Making this real in practice is the challenge. How many of us truly provide the context and create the environment where trust and accountability are encouraged? Do you empower Read more about Avoid a Common Leadership Mistake: Empower Your Team[…]

CoachStation: Employee Engagement Surveys - Fact or Fiction?

Employee Engagement Survey Results: Fact or Fiction?

Employee Engagement surveys are barely worth the time and effort taken to produce them. They certainly have questionable content and value for those organisations who rely on survey results for a genuine view of how employees feel. Big statements, perhaps! But only if you have not taken the time to meaningfully investigate the reasons why employees might feel the need to provide over-inflated scoring that does not reflect reality. Engagement continues to be a major factor in business success and focus for management. We know this topic is big. Deloitte Global Human Capital Trends research (shows) Read more about Employee Engagement Survey Results: Fact or Fiction?[…]

CoachStation: Coaching, Mentoring and Leadership Support

The Importance of Leadership Support in Coaching

Personal and professional development is critical to the ongoing success and growth for any leader. There are many aspects that will make this development even more effective and sustainable, particularly when participating in coaching. High on this list of attributes is the support the person being coached receives from their immediate leader. Support of people as they participate in development programs really does matter. I recently met with a very senior leader in an organisation – let’s call him Jack. Our discussion covered many areas of relevance, including the fact that I had been coaching Read more about The Importance of Leadership Support in Coaching[…]

CoachStation: Leader Journey and Development

The Leader Journey is Long and Worthwhile

What makes one leader more effective and capable than another? The behaviours, traits and skills required of a leader are many. Organisations must focus on developing leaders early and maintain the effort once in the role. Individual leaders must also embrace the challenge to grow and provide more to their team members and employer. To understand what makes a great leader great, requires reading to understand theory and practice to make development real. Knowledge, however, is only the first step. Knowing is one thing, application and ‘doing’ is something more substantial again. You don’t need to seek Read more about The Leader Journey is Long and Worthwhile[…]

CoachStation: Purpose, Personal Values and Leadership Development

What Are Personal Values and Do They Matter?

Values continue to be an important part of our lives. But do you know what your core personal values are and understand how they impact you and those closest to you? Personal values continue to be important for many reasons, both at work and at home. It is more relevant than ever to continue to elaborate on this core aspect of your motivations, decision-making process and behaviours. I have written about values before. Understanding your own set of personal values can be a powerful tool. Increased self-awareness and knowledge of what is most important to you can Read more about What Are Personal Values and Do They Matter?[…]

Coaching & Mentoring

Expectations, Accountability and Leadership

As a leader, you are required to clearly set expectations and standards for your team and each individual employee. We continue to see that this is an area within organisations that is not as effectively applied as it should be. In our short video you will learn why setting expectations is more important than ever to ensure that your team members are not only aware of but understand what is required and expected of them in their role. We have observed some organisations and leaders who hold their employees to account unfairly, sometimes for things that Read more about Expectations, Accountability and Leadership[…]

Leadership: Setting Standards and Expectations

One of the biggest challenges for managers who are learning to lead is developing the ability to set expectations and standards and then hold people accountable to these expectations. Understanding the benefits and why to apply a model such as the one highlighted in this blog is relatively simple, however application, consistency and follow-through can be a challenge for many. Many years ago I was introduced to a model titled SOI assisting to set expectations and assess performance. The model title is an acronym which stands for Standards – Observations – Impact and has been a simple, yet vital tool in Read more about Leadership: Setting Standards and Expectations[…]

CoachStation: Leadership Development, Coaching, Consulting and Mentoring

The Leader / Employee Divide: Who’s Managing Who?

One of the biggest challenges for any manager or leader is the relationship they have with their team members. We often read about the need for leaders to be open, self-aware, honest and possess similar traits. But what about the employee? What is their responsibility? Managing people and teams is challenging, there is no doubt. Understanding why people do what they do and behave in certain ways can reduce the challenge and assist in managing situations as they arise. The responsibility to influence outputs amongst different roles may vary, however the level of responsibility and commitment required from a Read more about The Leader / Employee Divide: Who’s Managing Who?[…]

CoachStation: Coaching and Mentoring Pathway

Coaching and Mentoring – The Need For Accountability

To genuinely succeed in business, leaders must know their role, continuously develop their skills and be constantly supported to achieve the best they can as a leader and employee. Finding your own development pathway takes ownership, effort and clarity. However, it is not something you need to do on your own. Whether it is developing yourself or your team, coaching and mentoring can be a powerful tool to enable change and growth, both personally and professionally. When it comes to leadership development, however, one of the keys to success is to start developing deliberately and early. Read more about Coaching and Mentoring – The Need For Accountability[…]

CoachStation: Setting Leaders Up For Success

Are We Setting Our Leaders Up For Success?

People get hired or promoted into leadership roles every day. Sadly, when they get the job they may get little or no training on how to lead a team. (1) The opportunity to develop our future leaders before placing them into leadership roles is an obvious one. Building employee skills, capability and awareness to be ready for leadership is ideal, yet is rarely applied well in practice. The first blog I wrote many years ago was titled, Falling Into Leadership. It highlighted the common practice of people being ‘thrust into’ leadership roles without development and support both Read more about Are We Setting Our Leaders Up For Success?[…]

CoachStation: Coaching and Leadership

Leadership Credibility: The Right To Lead?

A few questions that I have been recently pondering. How do you know that you have leadership credentials? What gives us the right to lead others? How do we know if our leadership is effective – how is leadership development success measured?   I had a coffee last week with Steve, someone who I was meeting with for the first time. Overall the meeting went well and we discussed many thoughts, concepts, real-life scenarios and philosophies regarding work culture and leadership. We covered background information and work history, along with discussion about values and motivations. Read more about Leadership Credibility: The Right To Lead?[…]