People and Process: Aligned or Loggerheads?

I often wonder what it is about processes that many managers have a need to see as entirely separate from their people. Similarly to my previously documented thoughts regarding the key differences between leaders and managers, the ‘need’ to focus solely on the process is often due to the conscious or unconscious decision to concentrate time and energy on the simpler or more controllable part of the equation. Unfortunately for those leaders with this mindset, unless you are in a pure process driven environment (which is rarer than many people think unless/until robots take over Read more about People and Process: Aligned or Loggerheads?[…]