Gabrielle Dolan - Leadership

The Complexity of Business Communication

We may well be over-complicating the language of leadership and business. Poor communication leads to confusion, mixed-messages and a lack of buy-in from our employees. After attending the Future of Leadership – Workplace Culture conference in Brisbane last week I have been reflecting on the content from some of the speakers. Gabrielle Dolan, in particular, caught my imagination. Not only because she is a very compelling and funny speaker but also because her key points seem so intuitively right. Reduce complex language and jargon. Communicate messages that people understand – tailor to you audience. Be comfortable and confident in your own style. Use stories to embed the key messages. They are all very useful tips that can make a sustained difference to how your teams perform. One of the ways we can step into real leadership is to move away from corporate jargon and be prepared to share personal stories. Every time we use corporate jargon we disconnect and isolate people as opposed to personal stories that connect and engage people. (1) Many of us are guilty of over-using words, especially in Read more about The Complexity of Business Communication[…]

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