Manager, Financial Services

It was very practical and focussed on strategies and behaviours that I could implement in real life situations to be more effective in my role. It helped me to take action on things that I was unsure initially how best to handle, as I knew each month I would have an opportunity to seek advice from someone who I trust and respect. This way I could park something difficult and seek that advice prior to taking action, or discuss what my approach had been and either alter my approach if the matter was ongoing, or at the least have a learning and reflection opportunity shortly thereafter.

Steve was very supportive and considered, but not shy in challenging my thinking or giving a strong opinion on how something might be approached, even if Steve knew that I might find some of his views challenging or might disagree with his opinion. I respected that integrity/honesty in his approach.
Steve held me accountable to myself and to my responsibilities in my role.

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