September 12, 2012

Testimonials

We know that leadership effectiveness has a direct correlation to customer satisfaction and employee engagement…helping organisations and leaders translate this philosophy into practical development and success is our goal. One of our core objectives is to make sure that business leaders have the capability, skills and confidence to perform at their highest level.

It is for these reasons that we are both proud and humbled by feedback and testimonials provided by those who our team have worked with.

Contact CoachStation to see how you also can benefit from coaching, consulting and people development in your business.

Coaching and Mentoring

Within minutes of meeting Steve, I could tell that he was a person who was going to help me shape my own future. His awareness, skills and deep authenticity to help others was immediately evident and I am very thankful to have been fortunate enough to work with Steve.

Steve very quickly assessed where I was at professionally and personally, and adjusted his program and sessions to ensure it was tailored to challenge me and prompt me to take the next step with confidence.

Finally I would say that Steve doesn’t shy away from what you need to hear. Steve will call it out, call you out, and then help you figure out – exactly what I needed.

Ian Spirit-Jones
Toyota Financial Services

Leadership Development Workshop, BUPA

Feedback provided from leadership and team-based development sessions within Bupa, Australia:

  • Steve had a great understanding of our objectives, behaviours, expectations before the workshop which allowed valuable facilitation in the short time-frame.
  • Great level of engagement from the group was proof.
  • I was initially sceptical about the use of an external facilitator, but was very impressed with all that was achieved during the sessions.
  • It was better than I expected as I really enjoyed the different format of the workshop.
  • I really like the genuine connection about all the aspects and that all the aspects are achievable.

…and the responses provided from participants on a scale of 0-10 to the question: How likely is it that you would recommend Steve and CoachStation to a friend or colleague?

100% of participant responses ‘Rated 9  & 10 – Extremely Likely’

I am keen to recognise the difference you have made in my life

Steve from CoachStation has had a profound impact on my business and personal life. Steve’s genuine and personal investment in my development helped me identify the type of leader I aspire to be. Throughout the coaching sessions we developed my capabilities on the attributes synonymous with great leaders. Steve equipped me with a myriad of practical techniques which include transforming strategies into sustainable progress. I can’t thank Steve enough.

Joe White, Sales Manager

Coaching Workshops

Feedback provided from a designed and facilitated Coaching Workshop program with a local Council, South-East Queensland – 70+ Participants @ 2 x 3 hours each:

What did you like most about the program?

  • The content was real life. The delivery was excellent and the content would and should help managers, especially new ones.
  • Relevant, concise information – Steve’s delivery.
  • Facilitator was engaging and very knowledgable.
  • Steve R. was a wealth of knowledge.
  • Clear, practical information that was well-presented.
  • Learning about coaching – first time provided. Great opportunity for the organisation and changing culture.
  • Models that we could take away and consider implementing/introducing.
  • Practical application for immediate use within my team.
  • Steve is a very good presenter and I felt comfortable with his delivery.
  • Steve was an engaging presenter – kept the course flowing and on track.

One of the most enriching experiences of my career

Having the opportunity to be coached by Steve is by far one of the most enriching experiences of my career. The one on one and group sessions were both engaging and challenging. The experience and growth that I have gained through CoachStation has improved my work and personal life. I would encourage anyone considering coaching for themselves or their team to have a chat with Steve.

Chris Galatidis

Fleet Sales Manager

I have been fortunate to be able to participate in a leadership coaching program with CoachStation for the past 18 months. I have completed management and mentoring programs in the past, but none have been close to being as effective as Steve’s program. For me the key differences lie in the personalised approach and the genuine care Steve takes in getting to know your situation, challenges and aspirations. Steve is an amazing coach!

From that platform, the program Steve designs for you really takes form and the journey becomes one that engages and challenges you as a manager and mentor. I recommend CoachStation without hesitation.

Wishing you all the best Steve.

Sylvia Lourey

Carl S, Executive Manager, RACQ

In my professional career and personal life I have met a number of endearing and wonderful people and Steve is one of these. Steve has a great understanding and knowledge of Leadership, Coaching, and Change Management. More importantly, Steve holds and delivers a rare gift in helping others, whether as an individual or a team to achieve their best. Steve has had a profound impact on my personal, professional and business development and this has led to significant improvement in both professional development and business activity and results. I highly recommend anyone to contact and engage with Steve to undertake a unique journey that will lead you to understand your business better and grow as an individual and organisation.

Leading in a changing world

With the amount of change in our organisation and society, it is both a business and personal priority to develop myself and my teams so as to not only achieve the desired goals, but in a manner that is consistent with one’s core values. This course has been both enjoyable and rewarding in developing the necessary skills and awareness. The positive impact on myself, my team and my personal life is immeasurable. Thank you Steve and the team at CoachStation!

Senior Manager
Financial Services

Wes Davis, Service Manager

I feel incredibly fortunate to have been able to partake in the coaching and mentoring program offered by CoachStation. Steve is inspiring, entertaining, open and engaging. Through Steve’s support and practical techniques I have been able grow and become a more effective local government leader. This program offers a challenging but supportive approach that is delivered with a near perfect balance of teaching, reflection, practice, wit and humour.

Anyone who is looking to improve any facet of their professional life would be well served embarking on a coaching and mentoring journey. Steve’s influence on our organisation and my life has been incredible. I highly recommend CoachStation.

Aimee Michell, Facilities Co-Ordinator

Steve from CoachStation has had a significant positive impact on my professional life. I have been lucky enough to have accessed many professional development opportunities throughout my career, however can honestly say that the time I spend with Steve has been the most beneficial and rewarding. Steve is honest and tells it like it is with 100% support. I find his approach holistic, and the tools and strategies he uses are extremely effective. I have never left a session without an “aha” moment.

Drew Reese, Manager, Employment Services

I’ve had the privilege of being a client of Steve’s via Coach Station for a 6 month personal and professional development journey. In that time, Steve became an extremely important part of my professional working life. During my time being coached by Steve he helped me to achieve a wide range personal leadership and professional development goals.

Steve consistently challenged my thoughts and behaviours in relation to being a leader which was accomplished by providing me with honest feedback which helped me achieve a baseline at the beginning of my journey with Coach Station. Steve has provided me with a wide selection of resources throughout my journey which included written and digital material which I found extremely useful and helped me throughout my journey. I am now able to more effectively manage stressful situations, while continuing to be able to provide a high level of support to my team in relation to helping them achieve their performance goals.

Steve has transformed my life, my thought processes and I believe that I am a better person and a better leader!!

Tony Tzoumacas, Project Manager

I have worked with, and for, Steve for over 6 months and have been inspired by his leadership and drive to deliver much needed change. Personally he has helped me develop and reach my full potential in a remarkably short period of time. Steve’s value system is evident in his personal style and desire to truly make a difference. Whether through one on one coaching or team presentations, he has managed to positively influence not only his team, but various departments throughout the organisation, resulting in much improved visibility and  productivity for our business.  It his respect for others and desire to make a difference that makes Steve a stand-out in the organisation.

His passion, engagement and honesty are evident in his dealings with others and it is these attributes that have made Steve a success. (It’s no wonder everyone wants to join his team!) – I only hope I am fortunate enough to work with him again in the future.

Manager, Financial Services

It was very practical and focused on strategies and behaviours that I could implement in real life situations to be more effective in my role. It helped me to take action on things that I was unsure initially how best to handle, as I knew each month I would have an opportunity to seek advice from someone who I trust and respect. This way I could park something difficult and seek that advice prior to taking action, or discuss what my approach had been and either alter my approach if the matter was ongoing, or at the least have a learning and reflection opportunity shortly thereafter.

Steve was very supportive and considered, but not shy in challenging my thinking or giving a strong opinion on how something might be approached, even if Steve knew that I might find some of his views challenging or might disagree with his opinion. I respected that integrity/honesty in his approach. Steve held me accountable to myself and to my responsibilities in my role.

Business Leader, GE Money

For many years I stumbled my way through opportunities given to me based on my “Natural Abilities”.  But with all these opportunities I never found a way to differentiate between these natural abilities and my strengths, which left me wandering in a “middle ground wilderness”, unable to convert these opportunities into successes.  Using a great balance of drive, humour, directness and humility Steve enabled me to be myself and therefore take real ownership of my development for the first time.  His patience in working with me to identify that my strengths were not necessarily the things that were the easiest for me is one of the greatest gifts a leader can give.

This realisation allowed me to stretch and push myself in ways I had never thought or dreamed. Steve conducts himself with a level of integrity in all that he does that is inspiring, but never intimidating. Steve helped me achieve many things professionally, but his ability to connect with me as a person has, I believe, had a great influence on preparing me for the most important role of all – parent.  Thank you Steve – you have definitely made a difference.

Talk to Steve at CoachStation, it will probably be the best conversation you ever have.

Ultimately, you must be happy with what you see in the mirror every morning. To get there, you need to understand and accept yourself. Do you know your personal values and preferences, and understand how these influence every aspect of your personal and professional life?

Steve encourages and empowers you to answer the hard questions about yourself, for yourself, while offering guidance and caring support. It can be confronting. It’s not easy. From experience, answering these questions honestly is absolutely liberating; I am personally and professionally enriched. Talk to Steve at CoachStation, it will probably be the best conversation you ever have.

Mackenzie Muir
Toyota Financial Services

Gary Leonard, General Manager, Toyota Financial Services

Steve was asked to wear many hats in this role: leader, consultant, contact centre manager and trainer. He has handled all these roles with great professionalism. He has, in fact, delivered an 18 month plan in 12 months. Steve is a strongly principled individual who has led by example. He leaves behind a high performing contact centre, scarcely recognisable from the centre Steve was introduced to 2 years ago. We are delighted that he has agreed to continue his working relationship with Toyota Financial Services going forward with a particular focus on leadership.

Michael Hubert, Team Leader, Toyota Financial Services

Steve has had a big impact on me and who I am as a leader. He has shown me what true leadership is, and has been integral in completely changing the culture of our team.
He has not only coached and developed our leadership team but has taught us how to effectively coach and develop our own people. Steve has had a big impact on my personal development. The things he has taught me I will take with me and be able to use and build on for the rest of my career. I have no hesitation in recommending Steve and I would not hesitate to take the opportunity to work with him again.

Head of Product & Sales Support

I have been working with CoachStation for a few years now not only for myself as a business leader but also with my leadership team for their own personal and professional development. Steve’s program has had a huge impact on me personally as well as my leadership team. Over the years I have been on many management courses and coaching sessions. Being coached and mentored by Steve has been the most effective to date. It has changed the way I approach my day to day work as well as my personal life at home. Some of the discussions we had were quite confronting for me but Steve’s approach to coaching and mentoring made these realisations clear and concise. I have already seen the benefits of this coaching and would not only recommend Steve’s services but encourage you to seek out Steve if you are committed to make positive changes to yourself and your business / employees. My team have also been the beneficiary of coaching from Steve and I can say it has made a massive impact to our effectiveness as a team as well as our engagement.

His coaching has enabled us as individuals to grow, understand ourselves, become more effective in the workplace (and at home) and walk away with some very useful tools to continue our journey. I look forward to continually working with Steve and place more of my leadership team through his program as it genuinely drives results and engagement for us. Thank you Steve and CoachStation!

 

Ruwan Wijetunga
Toyota Financial Services

Steve is an excellent coach

I have been working with CoachStation (Steve) for 6 months and appreciate the passion, care and accountability he demonstrates – Steve is an excellent coach. I have (and continue to) grow through the process. The first tangible benefit I got was understanding more about myself, my values and how they contribute to delivering strong leadership, setting an example for others regardless of role.

I have grown and tested new approaches between sessions, achieving different results (often improved, as well as maximising learning opportunities about myself, process, my team and my peers). Committing to a coaching program with Steve has helped me to be a more effective leader. Knowing I have an unbiased advocate for my success has elevated my ability to deal with complex situations, driving me to have more robust and balanced analysis. I push myself to honestly reflect and posed more detailed/specific/contrarian questions before being pushed – knowing the further I can get myself, the more I position myself for the next session to engage with Steve and take it the next step to support action and outcomes.

If you are considering investing in a coach, Steve is an exceptional choice. It’s not magic, it takes work, tenacity and commitment. It’s very likely they’ll be some challenges mixed in (life and business do that!). Steve has added a lot of value in a short period of time – I started the first session with a commitment to go all in and left knowing I’d made a great choice. Every subsequent session started with outcomes to share and concluded leaving me energised and ready to continue to the next level.

Steve, thank you for your skill, generosity and absolute commitment, I look forward to continuing to build on my leadership capability and share future successes.

Chris Reed
Auto & General Insurance

Service Manager

I have been working with Steve for around 2 years. Steve has had the ability to enable me to understand who I am in the workforce, and how to utilise my strengths. To actually realise this, has enabled me to work with my strengths and improve where I needed to. So, if you are ready to learn how to grow from within, engage with Steve Riddle and you will be stunned how your performance as a leader with your organisation or business can improve.

Laurence Blacka

Strengths Based Leadership Workshop, Mundipharma

Feedback provided from 2-day Strengths-Based Leadership Workshop with Pharmaceutical company:

  • It was facilitated extremely well and it was a fantastic opportunity to gain insights into myself and colleagues.
  • Great eye-opener into where we should be spending our time and effort.
  • Steve – experienced facilitator who adapted to our group needs brilliantly.
  • Really resonated with personal and professional values. I would like 1:1 coaching with Steve – Steve is a great facilitator.
  • Well-paced. Great balance of delivery of information, open-floor discussions and references to other concepts.
  • Liked the ‘flow’ – ending on the actions.

Responses to the question: On a scale of 1-10 (where 1 is poor and 10 is outstanding) how would you rate the workshop overall?

Avg score of 9.14

…and the responses provided from participants to the question: Would you recommend CoachStation and Steve Riddle to a friend or colleague?

100% of participant responses (15 participants) = Yes.

Sukhdev S, IT Manager

This program has made me more conscious and aware of the emotional intelligence factors. It has given me the realisation that to be a better leader and improve relationship, one needs to really take note of the emotional intelligence elements and be able to step in another person’s shoes to understand where they’re coming from.

I’m more self and socially aware of the interactions and have adapted my interaction style into more collaborative than directing. The results of this is the great team I now have around me – the relationships have improved and have personally received good feedback on this. The “values” assessment was awesome. I’ve never really done a values assessment before and this was an eye opener in terms of what is important to me and how it relates to the emotions I’m feeling when working with others. If you want to improve your leadership skill and relationship building then definitely CoachStation is your next stop. I personally improved a lot from this and am applying the learning daily.

Team Leader, Finance Industry

We often talk about ‘value add’, and how one needs to first earn credibility through role modelling expertise and values as a foundation to do so. Through your leadership skills and the manner by which you conduct yourself, and the passion you display in coaching and empowering others, with an unwavering focus on our personal and professional development, the value you have added to my life is immeasurable.

 


We are proud of our track-record in assisting clients to develop their leadership capability and organisational growth. If you would like to share your thoughts regarding how CoachStation has assisted you, your team and organisation to become more effective and successful, please leave your comments below.

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