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The biggest mistakes a leader can make

Posted on January 21, 2012 by Steve Riddle

How many of these traits are part of your own world?

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Steve is a strongly principled individual who has led by example. He has established strong relationships, both internally and externally and was asked to wear many hats: leader, consultant, contact centre manager and trainer. He has handled all these roles with great professionalism.

Gary Leonard, General Manager, Toyota Finance

CoachStation exists to improve our world, one leader at a time!

Steve encourages and empowers you to answer the hard questions about yourself, for yourself, while offering guidance and caring support. It can be confronting. It’s not easy. From experience, answering these questions honestly is absolutely liberating; I am personally and professionally enriched. Talk to Steve at CoachStation, it will probably be the best conversation you ever have.

Mackenzie Muir, IT Manager

CoachStation exists to improve our world, one leader at a time!

I have no hesitation in recommending Coachstation to other businesses or individuals. All my dealings with this company have been professional, informative, educational and most importantly personal. Build a relationship today and prosper tomorrow!

David C., IT Infrastructure Leader

CoachStation exists to improve our world, one leader at a time!

Steve from CoachStation has had a significant positive impact on my professional life. I have been lucky enough to have accessed many professional development opportunities throughout my career, however can honestly say that the time I spend with Steve has been the most beneficial and rewarding.

Aimee Michell, Manager

CoachStation exists to improve our world, one leader at a time!

I have completed management and mentoring programs in the past, but none have been close to being as effective as Steve’s program. For me the key differences lie in the personalised approach and the genuine care Steve takes in getting to know your situation, challenges and aspirations. Steve is an amazing coach!

Sylvia L, Supervisor

CoachStation exists to improve our world, one leader at a time!

One of the best courses I’ve done. Challenged me to think how can I leverage more of what my strengths are and provided a plan to do that. Excellent facilitator – created a framework which we all then shaped to our organisation.

Eamonn Brennan, Senior Product Manager

CoachStation exists to improve our world, one leader at a time!

Excellent facilitation, meaningful content and examples provided. Focus is on individual and team improvement – positive focus. Gaining a greater appreciation of my strengths and how I can utilise them better. Also the strengths of team members.

Gary Seller, Sales and Marketing Director

CoachStation exists to improve our world, one leader at a time!

Steve leaves behind a high performing contact centre, scarcely recognisable from the centre he was introduced to 2 years ago. He has in fact, delivered on an 18 month plan in 12 months.

Gary Leonard, General Manager, Toyota Finance

CoachStation exists to improve our world, one leader at a time!

Working with Steve to both assess and improve my leadership skills has not only been a professional gift but a personal one that I can apply to all relationships in my life.

Jo Janhsen, Team Leader

CoachStation exists to improve our world, one leader at a time!

Steve is very easy to communicate with, patient and very understanding. He has a real sense of confidence and trust which makes it easy to be open with him.

James Dunstan, PCG

CoachStation exists to improve our world, one leader at a time!

I am now able to more effectively manage stressful situations, while continuing to be able to provide a high level of support to my team in relation to helping them achieve their performance goals.
Steve has transformed my life, my thought processes and I believe that I am a better person and a better leader!!

Drew Reese, Manager, Employment Services

CoachStation exists to improve our world, one leader at a time!

Using a great balance of drive, humour, directness and humility Steve enabled me to be myself and therefore take real ownership of my development for the first time.

Call Centre Leader, Finance Industry

CoachStation exists to improve our world, one leader at a time!

Steve has added a lot of value in a short period of time. Every subsequent session started with outcomes to share and concluded leaving me energised and ready to continue to the next level. Steve, thank you for your skill, generosity and absolute commitment, I look forward to continuing to build on my leadership capability and share future successes.

Chris Reed, Customer Experience Manager

CoachStation exists to improve our world, one leader at a time!

You have been an exceptional role model for me and it’s your skills, your passion and your desire to make a difference for others that has set me up for every success in the future.

Finance Industry Leader

CoachStation exists to improve our world, one leader at a time!

I am honoured to have worked with CoachStation and urge any leader to speak with Steve if you want to develop yourself and your teams. CoachStation’s approach is extremely professional, with a value add mindset…which results in a customised approach for future self development. CoachStation is a true ‘business partner’!!!!

Craig Neville, Sales Development Manager

CoachStation exists to improve our world, one leader at a time!

Anyone who is looking to improve any facet of their professional life would be well served embarking on a coaching and mentoring journey. Steve’s influence on our organisation and my life has been incredible. I highly recommend CoachStation.

Wes Davis, Service Manager

CoachStation exists to improve our world, one leader at a time!

Steve is an energetic and patient coach who uses his skills to make a difference in business. Steve’s deep empathy and commitment to doing the right thing for people and organisations stands out. Importantly, Steve is passionate about developing people…his legacy, style and self have been the subject of a number of discussions in the team since leaving. His influence was significant, and he left a lasting impression …

Andrew, Complaints and Hardship Manager

CoachStation exists to improve our world, one leader at a time!

Steve was very supportive and considered…even if he knew that I might find some of his views challenging. I respected his integrity/honesty in approach.
Steve held me accountable to myself and to my responsibilities in my role.

Sales Manager, Financial Services

CoachStation exists to improve our world, one leader at a time!

Through your leadership skills and the manner by which you conduct yourself, and the passion you display in coaching and empowering others, with an unwavering focus on our personal and professional development, the value you have added to my life is immeasurable.

Call Centre Leader

CoachStation exists to improve our world, one leader at a time!

Steve from CoachStation has had a profound impact on my business and personal life. Steve’s genuine and personal investment in my development helped me identify the type of leader I aspire to be. Steve equipped me with a myriad of practical techniques which include transforming strategies into sustainable progress. I can’t thank Steve enough.

Joe White, Sales Manager

CoachStation exists to improve our world, one leader at a time!

You will never compromise on doing what’s right and I will never hear you utter the words, ‘Because everyone else does it!’

CoachStation exists to improve our world, one leader at a time!

I am always in awe of Steve’s commitment and ability to make a tangible difference for others and have seen this happen to all that he has coached, led and mentored.

CoachStation exists to improve our world, one leader at a time!

Steve’s passion, sincerity and professionalism have truly made a difference to our workplace. He has brought upon change through coaching and effective leadership and has set the foundations for continuous improvement.

Tony Tzoumacas, Project Manager, TFA

CoachStation exists to improve our world, one leader at a time!

Excellent facilitation, excellent course. I would definitely recommend Steve…(he) very quickly understood us as a team – our style, humour and incorporating that into sessions while keeping us focused and action-oriented.

Mundipharama Marketing Team

CoachStation exists to improve our world, one leader at a time!

You Inspire – You Encourage – You Challenge! All of which has helped make me a stronger person – and I sincerely thank you for that.

CoachStation exists to improve our world, one leader at a time!

The workshop was well-paced – Steve is pragmatic, professional, powerful and positive. A great balance of delivery of information, open-floor discussion and references to other concepts – liked the ‘flow’, ending with our actions.

Alison Evans, Mundipharma

CoachStation exists to improve our world, one leader at a time!

The “values” assessment was awesome. I’ve never really done a values assessment before and this was an eye opener in terms of what is important to me and how it relates to the emotions I’m feeling when working with others.

Sukhdev S, Manager, IT

CoachStation exists to improve our world, one leader at a time!

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