This Privacy Policy explains how CoachStation (“we”, “our”, “us”) manages personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We aim to handle all information honestly, transparently, and respectfully.
1. What We Collect
We collect personal information that helps us deliver our coaching, consulting, and development services effectively. This may include your name, role title, contact details, business information, and any other details shared with us during coaching, workshops, or communication. We also collect non-identifiable information through our website, such as general analytics, to improve performance and experience.
2. How We Use Your Information
Your information is used only for the purpose for which it was collected, which may include:
- Providing coaching, mentoring, or training services
- Communicating about programs, sessions, or related opportunities
- Managing bookings, payments, or client administration
- Improving our website, tools, and client experience
- Complying with any legal or regulatory obligations
3. Disclosure of Information
We will never sell, rent, or trade your information. Personal data may be shared with trusted partners or service providers who assist in delivering our services (for example, payment processors, scheduling tools, or learning platforms). These partners are required to handle your information in accordance with privacy standards and only for the agreed purpose.
4. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. This includes secure systems, password protection, and limited access to those who require information for legitimate business use. While we use best-practice safeguards, no method of electronic storage is entirely risk-free.
5. Access and Correction
You can request access to the personal information we hold about you or ask for corrections if it is inaccurate or incomplete. We will respond promptly and may require proof of identity to verify your request.
6. Cookies and Website Analytics
Our website may use cookies to improve functionality and measure performance. Cookies do not identify you personally but help us understand user behaviour and optimise our site. You can adjust your browser settings to disable cookies if preferred.
7. Contact Us
If you have any questions or concerns about how your personal information is managed, please contact us:
CoachStation
Email:
Website: www.coachstation.com.au
We will review and update this Privacy Policy periodically to ensure it remains current. The latest version is always available on our website.
Last updated: October 2025
