Entries by Steve Riddle

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Engagement and Motivating Employees

Engagement at work matters. Employee discretionary effort and focus are being challenged for many reasons, including the labour market and working from home. People are finding it easy to find jobs and unemployment is at a record low. It won’t always be like this, however. As a leader you are obligated to develop your skills to influence and support each and every team member.

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Your Roles, Your Time, Your Choices

We all have multiple roles, responsibilities and relationships, both in and out of the workplace. Understanding how your various roles interact and affect each other can make a genuine difference in your life. It is now even more evident how important this concept is to almost all of us. Attitude, prioritisation and self-awareness are always critical attributes and skills, even more so at the moment.

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Listen up! Listening Matters at Work and Home

Listening effectively is a key cog in effective leadership and building trusted relationships. We have all been exposed to those people and managers who do not listen well. In each case this distracted, disrespectful moment of poor communication is frustrating and does little to develop trust, respect and a willingness to open up and share your real thoughts.

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Self-Esteem and Confidence

Self-esteem can be a challenge for many. These difficulties have been heightened over the last year or so as we deal with the impacts and effects of Covid-19 and related restrictions. It has challenged how many of us see ourselves. However, it is possible to manage and build your self-esteem and subsequently, genuine confidence.

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Remote Working and Management: Accepted or Not?

It is fair to say that we know more about the risks and benefits of working from home than we did 6 months ago. The future looks positive for remote working, with some caveats.
Remote working and the associated challenges and benefits of leading a team who may not be located in the same site, is becoming more prominent in business. This has been triggered by the recent Covid-19 environment, improvements in technology, recognised cost-savings and manager/employee attitudes. There are many potential benefits. Remote management adds significantly to the requirement for effective leadership. This influences how managers operate and continue to develop new skills within the modern work environment.

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Communicate Effectively to Influence and Lead

The benefits of developing your communicating skills are many. Through practice, when we communicate well, there is feeling of power and influence.
I have developed a concept regarding the effectiveness of communication. It highlights the need for depth in conversation. To verbally communicate well provides meaning and purpose. It allows for understanding and often, clarity and context. Purpose influences action and improvement. Unfortunately, many managers do not develop this skill to the level required.

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Coaching: Leadership Skills Can Be Learned

Managers who are often challenged by expectations of meeting and exceeding goals; achieving KPI’s; leading teams and many other aspects of creating and sustaining successful business. Consistently, evidence and research suggests that the biggest challenge for managers is leading and influencing people. Influencing others is core to the leadership component of the role and the single greatest influence on achieving team/business goals and outcomes.

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Perspective and Reducing Assumptions in Leadership

As an effective leader, one of the key skills to develop is the ability to ask questions. More specifically, ask the right question at the right time.
The key benefits of mastering this skillset are the additional perspective gained and the reduction in assumptions. This has power within leadership as it ensures you take into account other people’s perspective as well as your own.

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Delegating Work and Tasks = Effective Leadership

Delegating work and tasks to your team members is one of the necessary and important skills of leadership. It also remains one of the most challenging for many new and experienced managers.
However, there are several things you can do to develop this skill. In order to free up space to be more strategic, have a greater impact, be more efficient, and achieve work/life balance, delegating appropriate tasks to others is necessary and even required for managers today. This can feel risky – especially if the leader is high controlling, is a perfectionist, or has a heavy workload. The art and science of delegating to others begins with your own sense of comfort in releasing responsibility of what you control.

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Management: Communication and Accountability In One-On-Ones

Few managers and leaders are conducting useful one-on-ones and when they do, often miss the mark in making them effective and productive. There is value in learning how to facilitate a one-on-one that provides value for all involved.
Two of the most important, yet under-rated skills for managers and leaders are listening and questioning. To be present and focused and know what key question to ask at the right time add value to any relationship and discussion. They are particularly important during one-on-ones with your employees and offer a couple of great examples of development opportunities.