Testimonials & Client Reviews

Real words from real people - leaders, teams, and organisations who have experienced CoachStation’s positive impact and influence firsthand.

What Our Clients Say

Whether through 1:1 coaching, leadership programs, or facilitated team sessions, our focus remains the same — real outcomes, lasting change, and stronger leadership. Here’s what people and organisations say about working with CoachStation.

Within minutes of meeting Steve, I could tell that he was a person who was going to help me shape my own future.

Within minutes of meeting Steve, I could tell that he was a person who was going to help me shape my own future. His awareness, skills and deep authenticity to help others was immediately evident and I am very thankful to have been fortunate enough to work with Steve.

Steve very quickly assessed where I was at professionally and personally, and adjusted his program and sessions to ensure it was tailored to challenge me and prompt me to take the next step with confidence.

Finally I would say that Steve doesn’t shy away from what you need to hear. Steve will call it out, call you out, and then help you figure out – exactly what I needed.

Ian Spirit-Jones
Toyota Financial Services

Highly valued personal tailored approach

I am truly grateful to have had the opportunity to work with Steve over the last several years, both personally and also with my team. I was at a certain point in my career (and life) when Steve was engaged to assist but his approach and support goes far beyond that which I had anticipated prior to commencing. Steve comes from a genuine place and at all times his interest was firmly about my success in whatever format that was. I highly valued his personal tailored approach to my particular needs, values and personal situation.

Further to that his approach is highly practical enabling my growth to be built on real relationships, real challenges and real interactions not textbooks. I can honestly say that Steve’s involvement has contributed to our teams high performance including record staff engagement levels, record financial results and higher customer satisfaction. The unexpected benefit I didn’t see coming at the start of our relationship is that from my time with Steve I am now a much better husband, father, son and friend as well which you really can’t put a price on. If you are prepared to invest, I would highly recommend Steve’s services to anyone who is looking to develop their professional and personal life.

Craig Carlson, Sales Manager
Toyota Finance Australia

Steve is an excellent coach

I have been working with CoachStation (Steve) for 6 months and appreciate the passion, care and accountability he demonstrates – Steve is an excellent coach. I have (and continue to) grow through the process. The first tangible benefit I got was understanding more about myself, my values and how they contribute to delivering strong leadership, setting an example for others regardless of role.

I have grown and tested new approaches between sessions, achieving different results (often improved, as well as maximising learning opportunities about myself, process, my team and my peers). Committing to a coaching program with Steve has helped me to be a more effective leader. Knowing I have an unbiased advocate for my success has elevated my ability to deal with complex situations, driving me to have more robust and balanced analysis. I push myself to honestly reflect and posed more detailed/specific/contrarian questions before being pushed – knowing the further I can get myself, the more I position myself for the next session to engage with Steve and take it the next step to support action and outcomes.

If you are considering investing in a coach, Steve is an exceptional choice. It’s not magic, it takes work, tenacity and commitment. It’s very likely they’ll be some challenges mixed in (life and business do that!). Steve has added a lot of value in a short period of time – I started the first session with a commitment to go all in and left knowing I’d made a great choice. Every subsequent session started with outcomes to share and concluded leaving me energised and ready to continue to the next level.

Steve, thank you for your skill, generosity and absolute commitment, I look forward to continuing to build on my leadership capability and share future successes.

Chris Reed
Auto & General Insurance

I’ve taken away more than just skills, I’ve walked away with a renewed mindset!

I just wanted to take a moment to say how much I appreciated Steve’s mentorship during my coaching program. Steve provided a wealth of knowledge to me over 6 months and offered the perfect balance of forward thinking, practical advice and genuine encouragement.

What stands out most is Steve’s authenticity. He didn’t just share knowledge, he empowered me to think more strategically, step into discomfort with confidence, and grow into someone who adds value to their team and the broader business.

I’ve taken away more than just skills, I’ve walked away with a renewed mindset. I genuinely can’t thank Steve enough for the role he has played in my development.

Bianca Souter
People & Performance Manager, TFA

Knowledge, professionalism, guidance and positive approach to our sessions was amazing

I was given the opportunity to be mentored and coached by Steve when promoted to a newly created leadership role.  The timing was perfect as I felt  overwhelmed by the enormity of the role and self-doubted my abilities. I immediately clicked with Steve as he created a safe environment that was genuine and supportive.  He helped me identify my personal values, strengths, skills, build my confidence and self- belief in my abilities.  Steve’s knowledge, professionalism, guidance and positive approach to our sessions was amazing.  If you want to develop your leadership skills and be challenged to make a difference, then sign up to Steve’s leadership and mentoring program.

Luisa, Operations Leader

A strongly principled individual who has led by example

Steve was asked to wear many hats in this role: leader, consultant, contact centre manager and trainer. He has handled all these roles with great professionalism. He has, in fact, delivered an 18 month plan in 12 months. Steve is a strongly principled individual who has led by example. He leaves behind a high performing contact centre, scarcely recognisable from the centre Steve was introduced to 2 years ago. We are delighted that he has agreed to continue his working relationship with Toyota Financial Services going forward with a particular focus on leadership.

Gary Leonard, General Manager
Toyota Financial Services

I am keen to recognise the difference you have made in my life

Steve from CoachStation has had a profound impact on my business and personal life. Steve’s genuine and personal investment in my development helped me identify the type of leader I aspire to be. Throughout the coaching sessions we developed my capabilities on the attributes synonymous with great leaders. Steve equipped me with a myriad of practical techniques which include transforming strategies into sustainable progress. I can’t thank Steve enough.

Joe White, Sales Manager

My team and I are both continuing to benefit from the coaching

I have had the opportunity to work with Steve as a coach/mentor when I was promoted to a new position in my workplace. Working with Steve to both assess and improve my leadership skills has not only been a professional gift but a personal one that I can apply to all relationships in my life.  He took the time to know me as an individual and to understand my working environment. The coaching and mentoring  in both one on one and group sessions over the past 9 months have been able to assist me to grow and be a more effective, efficient and a much stronger leader.  My team and I are both continuing to benefit from the coaching that I received from Steve and for this encouragement and support, I thank you.

Jo Janhsen, Team Leader

Talk to Steve at CoachStation, it will probably be the best conversation you ever have.

Ultimately, you must be happy with what you see in the mirror every morning. To get there, you need to understand and accept yourself. Do you know your personal values and preferences, and understand how these influence every aspect of your personal and professional life?

Steve encourages and empowers you to answer the hard questions about yourself, for yourself, while offering guidance and caring support. It can be confronting. It’s not easy. From experience, answering these questions honestly is absolutely liberating; I am personally and professionally enriched. Talk to Steve at CoachStation, it will probably be the best conversation you ever have.

Mackenzie Muir
Toyota Financial Services

No development program has been close to being as effective

I have been fortunate to be able to participate in a leadership coaching program with CoachStation for the past 18 months. I have completed management and mentoring programs in the past, but none have been close to being as effective as Steve’s program. For me the key differences lie in the personalised approach and the genuine care Steve takes in getting to know your situation, challenges and aspirations. Steve is an amazing coach!

From that platform, the program Steve designs for you really takes form and the journey becomes one that engages and challenges you as a manager and mentor. I recommend CoachStation without hesitation. Wishing you all the best Steve.

Sylvia Lourey

One of the most enriching experiences of my career

Having the opportunity to be coached by Steve is by far one of the most enriching experiences of my career. The one on one and group sessions were both engaging and challenging. The experience and growth that I have gained through CoachStation has improved my work and personal life. I would encourage anyone considering coaching for themselves or their team to have a chat with Steve.

Chris Galatidis, IT Leader

Steve holds and delivers a rare gift in helping others

In my professional career and personal life I have met a number of endearing and wonderful people and Steve is one of these. Steve has a great understanding and knowledge of Leadership, Coaching and Change Management. More importantly, Steve holds and delivers a rare gift in helping others, whether as an individual or a team to achieve their best. Steve has had a profound impact on my personal, professional and business development and this has led to significant improvement in both professional development and business activity and results. I highly recommend anyone to contact and engage with Steve to undertake a unique journey that will lead you to understand your business better and grow as an individual and organisation.

Carl S, Executive Manager
RACQ

You quickly get a clear sense of the skills and behaviours that make effective leaders

I had the privilege and opportunity to participate over the course of 12 months in CoachStation’s coaching and mentoring program with Steve. The program pleasantly challenged my understanding of effective leadership and has equipped me with the necessary tools to become a more efficient and effective leader professionally and personally. The program is well structured – from concept to application – Steve distills leading ideas on effective leadership in a way that is easy to understand and apply to tangible situations.

Session by session as you engage with CoachStation’s leadership tools and Steve’s insights, you quickly get a clear sense of the skills and behaviours that make effective leaders. Any individual or organisation that wants to ensure that their leaders (and future leaders) develop effective leadership skills should certainly consider CoachStation’s coaching and mentoring program you will not be disappointed.

Marcus Agyeman
Compliance Manager, TFA

The values assessment was awesome

This program has made me more conscious and aware of the emotional intelligence factors. It has given me the realisation that to be a better leader and improve relationship, one needs to really take note of the emotional intelligence elements and be able to step in another person’s shoes to understand where they’re coming from.

I’m more self and socially aware of the interactions and have adapted my interaction style into more collaborative than directing. The results of this is the great team I now have around me – the relationships have improved and have personally received good feedback on this. The “values” assessment was awesome. I’ve never really done a values assessment before and this was an eye opener in terms of what is important to me and how it relates to the emotions I’m feeling when working with others. If you want to improve your leadership skill and relationship building then definitely CoachStation is your next stop. I personally improved a lot from this and am applying the learning daily.

Sukhdev, IT Manager

I have never left a session without an “aha” moment

Steve from CoachStation has had a significant positive impact on my professional life. I have been lucky enough to have accessed many professional development opportunities throughout my career, however can honestly say that the time I spend with Steve has been the most beneficial and rewarding. Steve is honest and tells it like it is with 100% support. I find his approach holistic, and the tools and strategies he uses are extremely effective. I have never left a session without an “aha” moment.

Aimee Michell
Facilities Co-Ordinator

Steve raises the benchmark for professional coaching and mentoring

Steve raises the benchmark for professional coaching and mentoring. From the very first session, Steve was personable, relatable and humble enough to provide me with the opportunity to critically reflect on my professional and personal journey with complete comfort. Steve will motivate and inspire you to expand the boundaries of what is possible.

He genuinely cares about making a difference and his influence on your growth can be felt personally, professionally and organisationally. Joining my journey at a time when I was struggling to be my best, Steve ensured I became aware of my core values, balancing my levers and how to be an effective leader of myself in order to effectively lead and influence others.

Steve challenges you to be accountable for your own development and provides you with the appropriate tools and framework to achieve your goals. Since commencing my journey with Steve, my career has realigned with my ambitions, my team has benefited enormously and my ability to find balance in my personal life has improved immeasurably. I hold Steve in the highest regard and recommend his coaching and mentorship to all aspiring leaders who want to make a difference.

Benjamin Bruce, Service Manager

My experience has been truly transformative…

I recently had the privilege of receiving professional coaching with Steve from CoachStation and the experience has been truly transformative. The coaching was tailored to the unique challenges of working in the non-profit sector, where purpose and passion drive everything we do. Steve was highly empathetic, deeply understanding the pressures of balancing impact-driven work with personal growth and well-being. He provided insightful guidance on how to navigate complex systems, build stronger relationships, and enhance leadership skills, all while staying true to my core values.

 

One of the standout aspects of the coaching was how practical and actionable the advice was. Whether it was developing strategies to improve communication or creating space for creative problem-solving, each session left me with tools that I could immediately apply in my day-to-day work. This coaching didn’t just benefit me but also contributed to the overall effectiveness of the team. By focusing on self-awareness, emotional intelligence, and effective leadership, it helped create a more cohesive and motivated environment within the team.

 

I highly recommend Coach Station’s coaching service to anyone in the non-profit sector who is looking to enhance their skills, grow as a leader, and make a bigger impact in their work. It’s an investment in yourself that pays off in your ability to serve others more effectively.

Thank you Steve for assisting me to make these changes!

Terri-Ann Dwyer, Senior Manager

Stunned how your performance as a leader with your organisation or business can improve

I have been working with Steve for around 2 years. Steve has had the ability to enable me to understand who I am in the workforce, and how to utilise my strengths. To actually realise this, he has enabled me to work with my strengths and improve where I needed to. So, if you are ready to learn how to grow from within, engage with Steve Riddle and you will be stunned how your performance as a leader with your organisation or business can improve.

Laurence Blacka, Manager

Respect for others and desire to make a difference that makes Steve a stand-out

I have worked with, and for, Steve for over 6 months and have been inspired by his leadership and drive to deliver much needed change. Personally he has helped me develop and reach my full potential in a remarkably short period of time. Steve’s value system is evident in his personal style and desire to truly make a difference. Whether through one on one coaching or team presentations, he has managed to positively influence not only his team, but various departments throughout the organisation, resulting in much improved visibility and  productivity for our business.  It his respect for others and desire to make a difference that makes Steve a stand-out in the organisation.

His passion, engagement and honesty are evident in his dealings with others and it is these attributes that have made Steve a success. (It’s no wonder everyone wants to join his team!) – I only hope I am fortunate enough to work with him again in the future.

Tony Tzoumacas, Project Manager
Toyota Finance Australia

Amanda’s guidance has been pivotal in refining my leadership style and communication skills

Coachstation has played an instrumental role in my growth, enabling me to become a more effective, efficient, and stronger leader, while also fostering both personal and professional development. These experiences have helped me navigate challenges with greater clarity, develop new skills, and cultivate a mindset of continuous improvement to all areas of my life.

One of the most significant impacts of coaching and mentoring with Amanda has been the shift in my self-awareness. Through regular sessions over a 15-month period, I’ve gained insights into my strengths and areas for improvement, allowing me to take intentional steps toward enhancing my emotional intelligence, resilience, conflict resolution skills and decision-making. The personalised guidance and constructive feedback have helped me build a deeper understanding of myself, which has translated into increased confidence and a more authentic approach to leadership.

Both Amanda and Steve have provided me with tools to manage competing priorities, a crucial skill in today’s fast-paced work environment. By focusing on personal growth and well-being, I’ve learned how to maintain my energy and mindset, which has been essential in managing high-pressure situations with composure.

On the professional front, Amanda’s guidance has been pivotal in refining my leadership style and communication skills. With Amanda’s support, I’ve been able to sharpen my ability to inspire and motivate my team, foster collaboration, and drive organisational goals. The coaching process encouraged me to step outside of my comfort zone and embrace challenges, which has led to increased innovation and problem-solving abilities.

One of the key benefits has been learning how to set clear goals, break them down into manageable tasks, and implement strategies for achieving them efficiently. The accountability and structured approach of coaching with Amanda has helped me maintain focus and drive results, boosting my productivity and overall effectiveness. As I learned how to delegate more effectively, trust my team, and recognise their strengths, I’ve been able to achieve better outcomes while also empowering those I lead.

Amanda has empowered me to become a more authentic and impactful leader. I’ve developed a greater understanding of the importance of active listening, questioning with curiosity, providing constructive feedback, and fostering a positive work culture. By learning how to adapt my leadership style to the needs of diverse individuals, I’ve become more adept at managing and creating an environment where everyone feels valued and motivated to contribute their best.

Amanda has helped me build the confidence to navigate rapid growth, organisational challenges, make tough decisions, and lead with integrity. This has enhanced my ability to lead with both authority and humility, qualities that have earned me the respect and trust of my colleagues and team members.

Coachstation has been transformative in my personal and professional journey. Both Amanda and Steve have equipped me with the tools, insights, and strategies needed to become a more effective, efficient, and compassionate leader. The process of learning from experienced and diverse mentors whilst receiving tailored guidance has allowed me to build stronger relationships, improve my performance, and continuously evolve in both my personal life and career. I am deeply grateful for the positive impact Amanda and Steve have had on my development and am excited to continue growing through these invaluable partnerships. The future is bright and exciting, thank you for your ongoing support and guidance.

 

Kirsty A, Team Leader

CoachStation has helped our organisation transition through a period of significant growth

Working with Steve has been fundamental to my growth in ability and confidence as a people leader. Navigating the change from peer to leader has required strategic focus and Steve’s mentoring helped me bring my team along.

Steve’s coaching has led me to be a more effective, efficient, and stronger leader. CoachStation has helped our organisation transition through a period of significant growth, ensuring the foundations are solid and resilient for ongoing stability.

Rebecca A, Team Leader
ADA

Steve has shown me what true leadership is

Steve has had a big impact on me and who I am as a leader. He has shown me what true leadership is, and has been integral in completely changing the culture of our team.
He has not only coached and developed our leadership team but has taught us how to effectively coach and develop our own people. Steve has had a big impact on my personal development. The things he has taught me I will take with me and be able to use and build on for the rest of my career. I have no hesitation in recommending Steve and I would not hesitate to take the opportunity to work with him again.

Michael Hubert, Team Leader

His ability to listen, build trust and provide constructive guidance is exceptional

For the past few months I have had the privilege of working with Steve as a coach. The holistic focus on both work and personal life is valuable particularly in relation to the identification of individual core values which influence our behaviour. His ability to listen, build trust and provide constructive guidance is exceptional.

Steve is genuine in his approach and the relationship we have built has allowed me to open up, self-assess, and take ownership to make the most of the program. As a result I have implemented a number of strategies and modified certain aspects of my approach in my day to day interactions.  My sessions with Steve have been extremely beneficial in terms of my development as a person and people leader. I have no hesitation in recommending Steve and CoachStation for coaching and mentoring programs.

Nabil Ghattas, Enterprise Risk Manager

Leading in a changing world

With the amount of change in our organisation and society, it is both a business and personal priority to develop myself and my teams so as to not only achieve the desired goals, but in a manner that is consistent with one’s core values. This course has been both enjoyable and rewarding in developing the necessary skills and awareness. The positive impact on myself, my team and my personal life is immeasurable. Thank you Steve and the team at CoachStation!

Senior Manager
Financial Services

Steve’s influence on our organisation and my life has been incredible

I feel incredibly fortunate to have been able to partake in the coaching and mentoring program offered by CoachStation. Steve is inspiring, entertaining, open and engaging. Through Steve’s support and practical techniques I have been able grow and become a more effective local government leader. This program offers a challenging but supportive approach that is delivered with a near perfect balance of teaching, reflection, practice, wit and humour.

Anyone who is looking to improve any facet of their professional life would be well served embarking on a coaching and mentoring journey. Steve’s influence on our organisation and my life has been incredible. I highly recommend CoachStation.

Wes Davis, Service Manager
Redland City Council

Now able to more effectively manage stressful situations

I’ve had the privilege of being a client of Steve’s via Coach Station for a 6 month personal and professional development journey. In that time, Steve became an extremely important part of my professional working life. During my time being coached by Steve he helped me to achieve a wide range of personal leadership and professional development goals.

Steve consistently challenged my thoughts and behaviours in relation to being a leader which was accomplished by providing me with honest feedback which helped me achieve a baseline at the beginning of my journey with CoachStation. Steve has provided me with a wide selection of resources throughout my journey which included written and digital material which I found extremely useful and helped me throughout my journey. I am now able to more effectively manage stressful situations, while continuing to be able to provide a high level of support to my team in relation to helping them achieve their performance goals.

Steve has transformed my life, my thought processes and I believe that I am a better person and a better leader!!

Drew Reese, Manager

The best leadership group session I’ve ever attended

Just wanted to take a moment to say that was honestly the BEST session I’ve had with this leadership team – in fact, the best leadership group session I’ve ever attended. I’ve already received feedback via Teams:

  • Jane: “I got more out of that 2 hours than I have in some 3-day courses.”
  • Kerrie: “Thank you so much for spending your last one-on-one credits with Steve on us. That has been so fabulous – Steve is so amazing at what he does, and I’ve gotten more out of those two sessions than I can practically use from the myriad of leadership courses I’ve done over the last thirty years.”

Thank you for generously sharing your time to run such a meaningful session. The balance of reflection and vulnerability was exactly what we needed, particularly the way you respectfully challenged the group. It was thought-provoking and provided me ideas for future action.

On a personal note, thank you so much for the support & guidance you’ve given me over the past 12 months. It’s been a privilege to continue my professional journey with your insights and coaching

Chance Chiera
Medibank

It has changed the way I approach my day to day work as well as my personal life at home

I have been working with CoachStation for a few years now not only for myself as a business leader but also with my leadership team for their own personal and professional development. Steve’s program has had a huge impact on me personally as well as my leadership team. Over the years I have been on many management courses and coaching sessions. Being coached and mentored by Steve has been the most effective to date. It has changed the way I approach my day to day work as well as my personal life at home. Some of the discussions we had were quite confronting for me but Steve’s approach to coaching and mentoring made these realisations clear and concise. I have already seen the benefits of this coaching and would not only recommend Steve’s services but encourage you to seek out Steve if you are committed to make positive changes to yourself and your business / employees. My team have also been the beneficiary of coaching from Steve and I can say it has made a massive impact to our effectiveness as a team as well as our engagement.

His coaching has enabled us as individuals to grow, understand ourselves, become more effective in the workplace (and at home) and walk away with some very useful tools to continue our journey. I look forward to continually working with Steve and place more of my leadership team through his program as it genuinely drives results and engagement for us. Thank you Steve and CoachStation!

Ruwan Wijetunga
Toyota Financial Services

Amanda Taylor: a beautiful blend of practical wisdom and heartfelt encouragement

From our very first session, I felt a warmth, empathy, and understanding that truly sets Amanda at CoachStation apart from other professional coaches in the leadership space.

Amanda’s guidance has been a beautiful blend of practical wisdom and heartfelt encouragement. Her approach is both insightful and gentle; she listens deeply, ask questions that spark meaningful reflection, and provides support with the perfect balance of encouragement and accountability. I always leave our sessions feeling inspired, centred, and ready to take on new challenges.

What sets Amanda apart is her genuine belief in my potential and her unwavering support. She celebrates every win, no matter how small, and helps me see challenges as opportunities for growth. I’ve gained a renewed sense of purpose and resilience by incorporating the lessons and strategies I’ve learnt from Amanda.

If you’re looking for a leadership coach who truly cares and brings out the best in you, I cannot recommend Amanda enough. Her heartfelt guidance and wisdom have been a gift in my journey, and I am forever grateful for the inspiration and clarity she has brought into both my professional and personal lives.

Terri-Ann Dwyer, Senior Manager

Because of Steve’s support I have been able grow my skillset and become a more effective leader

I feel incredibly fortunate to have been able to participate in the coaching and mentoring program with Steve over the past 7 months. I was excited going in because of the great things I had heard about Steve’s mentoring style and the previous success he has had with others. I am the type of personality that thrives in a mentoring environment, so I already knew what a positive impact this would be for me, and went into the program with an open mind.

Steve is an expert in his field and because of Steve’s support and useful techniques I have been able grow my skill set and become a more effective leader. We connected on a level I didn’t expect and each session was like peeling the layers off an onion- getting a deeper insight into who I am and who I could be with his guidance and support. Steve has had a big impact on my personal and professional growth journey and who I am as a leader and a person. I have learnt skills and techniques I will remember and implement for the rest of my life.

Courtney Smith, Leader

Making a difference through coaching…Steve has been a fundamental part of my development journey

I first met Steve just over 13 years ago. Steve took me under his wing and taught me the true meaning of professional development as I focused on building my leadership skills as quickly as possible. This experience of professional development through Coaching and Mentoring was a game-changer in my career.

The thing I value most about my relationship with Steve is the open honest and real conversations we have, which has brought a depth to our relationship that ensures meaningful personal and professional development. Through Steve I have learnt the importance of effective communication and meaningful relationships, and through the practice of these things my ability to build relationships, influence and manage teams effectively has sky rocketed. My self awareness and emotional intelligence has also grown to a point where I am confident to support others on this journey.

Steve has been a fundamental part of my development journey over the years and words cannot describe how grateful I am for all of my opportunities to work with him. He is like no other Coach or Mentor I have come across, and I cannot recommend him highly enough if it is meaningful change and results that you or your organisation is desiring.

Making a difference is important to Steve, and that is most definitely what he does.

Amanda Taylor
LeadWellEvolution

CSLDP: Developing Leaders Who Inspire Real Impact

CSLDP is built for leaders who want more than theory – leaders ready to turn insight into lasting results

Through 1:1 coaching, tools, and modern frameworks, CSLDP sharpens self-awareness, accountability, and influence.

The result: leaders who inspire trust, create clarity, and drive meaningful change.